Business Protocol: Professional Conduct & Etiquette

How to conduct yourself with clients, partners, and other businesses — introductions, meetings, communication, and the etiquette that builds trust before a word of the deal is discussed.

Prerequisites

None required.

What You'll Learn

Make a strong, professional first impression
Communicate clearly and appropriately in business emails and calls
Run and participate in meetings with proper etiquette
Handle client interactions and complaints professionally
Navigate cross-cultural business etiquette with confidence

Powered by 6X — how you show up matters as much as what you offer. This course covers the external-facing side of professionalism: how you introduce yourself, run a meeting, write a business email, and represent your company to the outside world.

Course Outline

First Impressions & Professional Introductions

Business Communication Etiquette

Meeting Protocol

Client & Customer Interactions

Professional Dress & Presentation

Cross-Cultural Business Etiquette

Contracts, Agreements & Confidentiality Basics

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