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beginner 7 levels · ~15 min

PBX Basics for Beginners: Zero to Hero

Business phone systems — extensions, IVR menus, call queues — general industry knowledge, since a white-label PBX resale product isn't part of 6X's wholesale account.

Prerequisites
None required — helpful (not required) to have completed Telecom Basics for Beginners first.
What You'll Learn
  • Understand what a PBX does (extensions, IVR, call queues)
  • Learn how PBX-reselling businesses work, using real platforms as examples
  • Calculate typical PBX reselling margins
  • Spot PBX-related scams before you lose money
  • Know how to reach 6X directly if you want to explore this with us

Powered by 6X – your PBX playground guide! A PBX (Private Branch Exchange) is a business phone system: extensions, IVR, call queues.

Unlike Telecom/VoIP/SMS/DID/SIP Trunk, a resellable white-label PBX isn't part of 6X's wholesale account — 6X's own PBX product is for businesses who sign up directly with 6X, not something a wholesale reseller can offer their own downstream customers. This course teaches PBX concepts as general industry knowledge, referencing real platforms (3CX, RingCentral, Asterisk-based providers) as examples. If you're curious what 6X could offer here directly, chat with us.

Course Outline
PBX Basics – Don't Get Disconnected!
Business Setup – Build Your PBX Knowledge
Simulate PBX Power – Fake Calls, Real Control
PBX Reselling Economics – Calls = Cash Flow
Scam Identification – Don't Get PBX-ed!
Finding Customers – The PBX Hunt
PBX Legend Status Unlocked!
Quiz
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Billing Strategy for Telecom Beginners: Zero to Hero
Pricing models, payment gateways, fraud prevention, and revenue optimization — general billing strategy for running any telecom reselling business.
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Rate Management for Telecom Beginners: Zero to Hero
How wholesale/retail rates actually work on 6X's platform — using the live Rates page, Route Test tool, and Sell Rates tool to price and protect your margin.
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